
Frequently Asked Questions
1. Do I need a referral to be seen?
Most patients do not need a referral to see a nephrologist. Traditional Medicare does not require referrals. However, some Medicare Advantage plans—especially HMO plans—may require one. Most commercial insurance plans do not require a referral, but requirements can vary. We recommend contacting your insurance company directly to confirm whether a referral is needed for your specific plan.
2. What insurances do you take?
We accept a range of options to cover your visit:
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Medicare
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Medicare Advantage Plans
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Blue Cross Blue Shield (BCBS)
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PacificSource
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Providence Health Plans
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Cigna
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Aetna
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Moda
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United Healthcare
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Please note: Medicaid is not accepted at this time.
For more details, check out our insurance and coverage page.
3. Can I pay out of pocket?
We welcome out-of-network patients with self-pay options. For current rates, please email info@optimakidney.com.
4. Questions about your bill?
If you have a question about your bill please contact our billing partner, MediBill MD, at 469-935-7072
5. If I don’t live nearby, can I be seen virtually?
Yes, we see patients virtually across Oregon. Dr. Campos offers telehealth visits so you don’t need to travel to Sherwood, though some labs or tests may need to be done locally.
6. Can’t find what you’re looking for?
We are happy to answer any questions you may have! Please email us at info@optimakidney.com.